Exploring Healthwatch

By: Giulia Zoccatelli and Amit Desai
  • Summary

  • Healthwatch organisations were set up in England in 2012 by an Act of Parliament to pick up public and patient concerns and views of their local health and care services. There are 150 Healthwatch in England and each local authority must fund a Healthwatch service. Healthwatch use the insights gathered to advise council and NHS leaders about their communities’ needs, to ensure that residents’ views are heard and acted on in decisions about local health and care services. In this podcast series, we talk to people who work in Healthwatch as well as those who’ve followed its journey since 2012. We explore the role of Healthwatch in their local communities and health systems and ask how Healthwatch has responded to the challenges of the COVID-19 pandemic and of major recent changes in the way NHS healthcare is planned and provided. We hope this series will give you an insight into these organisations, which remain largely unknown despite their mission of conveying people’s voices.
    Giulia Zoccatelli Amit Desai 2022
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Episodes
  • What is Healthwatch?
    Nov 10 2022

    What is Healthwatch? This episode introduces these little-known organisations. We talk with Jacob Lant, Head of Policy, Public Affairs and Research at Healtwhatch England and discuss the role of Healthwatch in the English health and care system and the relationship between Healthwatch England and local Healthwatch organisations.

    Find out more about our research on Healthwatch here

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    21 mins
  • Healthwatch past, present and future
    Nov 10 2022

    How did we end up with Healthwatch as the statutory, government-funded way of providing patient and public voice in England? What came before and how is Healthwatch different? How is Healthwatch's ability to provide patient and public voice affected by recent shifts in health policy? We explore these questions in conversation with Professor Graham Martin, Director of Research at The Health Improvement Studies Institute at the University of Cambridge.

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    30 mins
  • How does a local Healthwatch work?
    Nov 10 2022

    There are local Healthwatch organisations in every council area in England. How do they work to promote public and patient voice in health and care? In this episode, we talk to Michelle Thompson, CEO of Healthwatch Darlington. We discuss the funding and staffing challenges facing local Healthwatch and also get an insight into how local Healthwatch changed the way it worked during the COVID-19 pandemic so that it could continue communicating with the communities and partners it serves.

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    17 mins

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