Episodes

  • EIH_001_The Journey to Healthcare Excellence

    EIH_001_The Journey to Healthcare Excellence
    Sep 17 2024

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    Hosts:

    • Jarvis T. Gray, Host
    • Dr. Britney Scott, Co-Host and Guest

    Episode Summary:
    In this inaugural episode of the rebranded "Excellence In Healthcare" podcast, hosts Jarvis T. Gray and Dr. Britney Scott dive into a conversation that explores their professional journeys and the evolution of their podcasting and consulting careers. Highlighting the themes of process improvement, diversity, equity, and inclusion, the episode sets the stage for a series dedicated to advancing healthcare excellence.

    Key Discussion Points:

    1. Introduction and Backgrounds:
      • Jarvis reflects on his early healthcare career, emphasizing the importance of relationship building and strategic thinking.
      • Dr. Britney Scott introduces her work as the founder and CEO of Clinic Doctor and the host of the DEI Disruptors podcast.
    2. Career Inspirations:
      • Jarvis shares his inspiring background growing up in Miami and how his experiences of facing challenges like homelessness shaped his resilient and resourceful outlook.
      • Dr. Britney praises Jarvis’s mother for instilling resourcefulness and adaptability in him, which have been crucial for his success in healthcare quality and process improvement.
    3. The "Batteries Included Theory"
      • Dr. Britney discusses this theory and its impact on Jarvis’s career, highlighting his journey from focusing on process improvement to taking a more strategic approach to understanding and improving the business.
    4. Upcoming Projects:
      • Jarvis announces his new podcast and book, both set for release in September, with the podcast going live on September 10th and new episodes dropping every Tuesday at 02:00 a.m.
      • The book, titled "Mastering Healthcare Excellence," will be officially released on September 3rd. It will be available on major platforms like Amazon and Barnes and Noble, and also offered as a free e-copy on his website and an audiobook on Audible.
    5. Rebranding and Future Direction:
      • Jarvis explains the podcast's transition from "Healthcare Quality Cast" to "Excellence In Healthcare Podcast," driven by his evolving business consulting and coaching activities.
    6. Strategic Insights:
      • Both hosts discuss the importance of aligning projects with the business's goals and having a clear strategy to ensure a strong return on investment.
      • They reflect on the impact of strategic thinking on leadership, frontline staff, and the overall performance of the healthcare industry.
    7. Looking Ahead:
      • Dr. Britney expresses her excitement for the new directions, asking Jarvis to envision the podcast's achievements in the coming year.
      • Jarvis emphasizes the goal of providing valuable feedback and insights to help other healthcare leaders and communities.

    Connect and Stay Updated:

    • Podcast Website:
      • Excellence In Healthcare Podcast (BuzzSprout)
    • LinkedIn:
      • @Jarvis T. Gray
      • @Dr. Britney Scott
      • Clinic Doctor Consulting

    Additional Resources:

    • Order the book "Mastering Healthcare Excellence"

    Tune in Every Tuesday! New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.
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    40 mins
  • EIH_000_Special Announcement - A New Era of Excellence in Healthcare Begins

    EIH_000_Special Announcement - A New Era of Excellence in Healthcare Begins
    Aug 13 2024

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    Welcome, healthcare leaders and executives, to a pivotal moment in our podcast journey! In this special announcement episode, host Jarvis T. Gray shares groundbreaking news that will redefine your pursuit of operational excellence in the healthcare industry.

    After years of inspiring conversations and invaluable insights on the Healthcare QualityCast, we are excited to unveil our bold new platform: The Excellence in Healthcare Podcast. This revamped show is your go-to resource for cutting-edge strategies, actionable solutions, and a fresh perspective on healthcare excellence.

    Join Jarvis as he offers a sneak peek into the first five transformative seasons lined up just for you:
    - **Season 1: Mastering Healthcare Excellence**: Aligning with Jarvis’s upcoming book, dive deep into the strategies for supreme healthcare delivery.
    - **Season 2: Setting the Stage for Excellence**: Build a robust framework with foundational principles and strategies.
    - **Season 3: Principles of Healthcare Excellence**: Discover 15 actionable principles to elevate your organization.
    - **Season 4: Leading the Healthcare Revolution**: Revolutionize healthcare leadership with innovative strategies and inspiring pioneer stories.
    - **Season 5: The Roadmap to Healthcare Excellence**: Embark on a guided journey with comprehensive roadmaps and actionable steps for success.

    But that’s not all! We’re enhancing your learning experience with monthly mastermind sessions, virtual networking meetings, and more interactive initiatives to connect and grow together.

    Mark your calendars for September 2024, and be part of this exhilarating leap to excellence. Stay tuned to our social media channels and our website for more sneak peeks and updates.

    Tune in now to catch this monumental announcement and prepare to transform your healthcare leadership approach like never before. Let's make a difference, one conversation at a time.

    Listen & Subscribe: https://podcasts.apple.com/us/podcast/excellence-in-healthcare-podcast/id1456206515

    #HealthcareExcellence #OperationalExcellence #HealthcareLeadership #PodcastAnnouncement #HealthcareInnovation #ExcellenceInHealthcare

    Additional Resources:

    • Order the book "Mastering Healthcare Excellence"

    Tune in Every Tuesday! New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.
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    3 mins
  • 168: Special Announcement - Pause

    168: Special Announcement - Pause
    May 4 2022

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    The Healthcare QualityCast will be taking a temporary break in producing content. We will be back with an entirely new show and format soon! Be sure to stay connected. Connect with Jarvis on LinkedInEmail Jarvis Directly

    Additional Resources:

    • Order the book "Mastering Healthcare Excellence"

    Tune in Every Tuesday! New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.
    Show More Show Less
    1 min
  • 167: Healthcare QualityCast Pilot Episode #0: Chika Odioemene MSN, NP, RN, MS-HQS, CPPS, CPHQ

    167: Healthcare QualityCast Pilot Episode #0: Chika Odioemene MSN, NP, RN, MS-HQS, CPPS, CPHQ
    Apr 26 2022

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    Chika Odioemene MSN, NP, RN, MS-HQS, CPPS, CPHQ, LSSMBB, FISQua is the CEO and Founder of Utopian Healthcare.Connect with Chika on LinkedInLearn more about Utopian Healthcare

    Additional Resources:

    • Order the book "Mastering Healthcare Excellence"

    Tune in Every Tuesday! New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.
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    56 mins
  • 166: The Journey of the Healthcare QualityCast with Jarvis Gray, Part 3

    166: The Journey of the Healthcare QualityCast with Jarvis Gray, Part 3
    Apr 19 2022

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    Welcome to the third and final installment of The Healthcare QualityCast, featuring Jarvis Gray. we truly hope that you've enjoyed each of these conversations reflecting on the journey with the podcast, as well as the journey that Jarvis has been on for the past few years. As Jarvis goes through a transition in launching his new show, we invite you all to stay connected and continue all of your incredible efforts to make healthcare a safer, more accessible, and more affordable industry serving the communities that we love and live in.Connect with Jarvis on LinkedInEmail Jarvis directly

    Additional Resources:

    • Order the book "Mastering Healthcare Excellence"

    Tune in Every Tuesday! New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.
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    1 hr and 5 mins
  • 165: The Journey of the Healthcare QualityCast with Jarvis Gray, Part 2

    165: The Journey of the Healthcare QualityCast with Jarvis Gray, Part 2
    Apr 12 2022

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    A pleasure to assist this connection - I’ll let you both take it from here.

    Additional Resources:

    • Order the book "Mastering Healthcare Excellence"

    Tune in Every Tuesday! New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.
    Show More Show Less
    1 hr and 3 mins
  • 164: The Journey of the Healthcare QualityCast with Jarvis Gray

    164: The Journey of the Healthcare QualityCast with Jarvis Gray
    Apr 5 2022

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    Quality people, after building this up for the last few weeks we are finally tapping into the last of our new interviews for this segment of the podcast. I'm honored to have had our amazing guests, Dr. Nigel Brown and Evita Payton, Reach out to me at a point where I didn't know what to do with the podcast and how to close it out as I shift and begin the process of launching an entirely new show.I remember jokingly mentioning 2 Evita over a year ago that I hadn't been a guest on my own podcast and sure enough, she recalled it and not only offered to interview me but also bought in Nigel for the tag team, throwdown, knockout interview of the entire series.Now if you can imagine I've personally had so many things that I can touch on given the entire genesis of this show that the discussion actually lasted nearly three hours so with that I'm breaking this up into a three-part series before we officially transition back into our best of series to wind the showdown.So with no further delay let's jump into part one of three and well I guess that I am officially the person in the hot seat… I hope that you all enjoy the first part of this conversation and let me thank you all again for such an amazing journey over the past three years with this podcast.

    Additional Resources:

    • Order the book "Mastering Healthcare Excellence"

    Tune in Every Tuesday! New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.
    Show More Show Less
    57 mins
  • 163: The Best of the Healthcare QualityCast: Evita Payton, MSHI, MSHA, LSSBB

    163: The Best of the Healthcare QualityCast: Evita Payton, MSHI, MSHA, LSSBB
    Mar 29 2022

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    Evita is a certified Lean Six Sigma Black Belt and holds dual master’s degrees in Healthcare Administration and Health Informatics from the University of Alabama-Birmingham.Here in Episode #48 Evita opens our show with a classic quote to help us avoid the mistakes of rework;She then walks us through her career story in going from the marines to Disney, and making her way into healthcare…And as part of that story, she shares how a diagnostic error guided here career path;Evita shares several insights connected to permitting clinical leaders to be more patient-centered within their daily tasks;And shares an impressive team-building technique where she allows groups to jump right into solutions and reverse engineers the problems;Evita shares an impressive aha moment that lead to her earning additional credentials in healthcare informatics;She shares her excitement in the progress being made to foster more patient participation in their own care processes;Evita gives us powerful examples of how investing in people can have tremendous impacts on the personal and professional make-up of our teams;And she illustrates a phenomenal story of leading by example gained from her time in service as a US Marine.Evita, thank you for your service to our country, our healthcare industry, and to our podcast to share your story!I hope that you find continued success with your teams as you continue move forward and make great strides in your healthcare quality improvement career!Quality people, I hope that you enjoy todays show with Evita and that you and your teams are all set to continue bringing value to your organizations, your patients, and your communities

    Additional Resources:

    • Order the book "Mastering Healthcare Excellence"

    Tune in Every Tuesday! New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.
    Show More Show Less
    59 mins