About the Episode

Continuing with the IWD2022 theme of Break the Bias, this week our host Kellie Lucas chats with Lucy Illidge who is breaking the bias of what it means to be professional in the workplace. A self-confessed and defined "girly-girl", Lucy is determined to be her authentic self in all areas of her life and provide the space for others to do so as well.

This is a lovely episode to listen to, not just for the discussion around authenticity, the definition of professional and the importance of defining and embodying your team values. Lucy has a melodic way of talking which is delightful and mesmerising to listen to. We promise you'll have a whimsical smile on your face, the whole way through.

Take a listen to Lucy and Kellie and let us know your thoughts. Also, that Matt Myszkowski gets everywhere!

About Lucy

Lucy is an experienced leader, having worked in start-ups, scale ups and now a multinational corporation. She has a passion for Commercial Strategy, finding efficiencies and building processes that enable businesses to scale effectively.

Lucy is currently the Head of Customer Experience Operations for EMEIA, responsible for Strategy & Operations, the Voice of Customer Program and Best Practice & Enablement at Cision. She manages teams based in France, Germany and the U.K. and enjoys working closely with international colleagues, gaining an appreciation for different cultures and working styles.

Based in London, Lucy is immersed in an exciting CX landscape and enjoys expanding her network with other GTM professionals.

How to connect with Lucy and their initiatives

LinkedIn: Lucy Illidge