The podcast episode features an interview with Vasilis Devletoglou, Managing Director of Wheels Car Rental System and a prominent leader in the car rental industry, discussing his journey and insights. Vasilis started his company 20 years ago, initially drawn to the travel and software sectors. His entry into car rental software was inspired by a lack of advanced systems in the industry at that time and his love for travel industry.
Building the business posed challenges due to the varied operational styles within car rental, from informal negotiations to structured rates. Vasilis emphasized the importance of adapting his software to accommodate diverse business models.
Reflecting on leadership, Vasilis highlighted the value of humility and continuity. He stressed the significance of appreciating those who supported him and maintaining a grounded approach amidst success.
In terms of team building, Vasilis emphasized cultural fit over technical skills, striving to foster a cohesive team that aligns with the company's values. He personally engages with customers and projects to lead by example.
Regarding the longevity of his business, Vasilis emphasized the perseverance required in entrepreneurship. He emphasized the importance of setting realistic expectations and embracing challenges with dedication.
Discussing AI, Vasilis viewed it as a transformative tool, revolutionizing business operations, particularly in mobility services. He emphasized the need for responsible innovation and leveraging AI to enhance customer experiences.
On hiring younger talent, Vasilis stressed the importance of aligning them with the company's culture and providing mentorship and guidance to nurture their potential.
In closing, Vasilis advised aspiring entrepreneurs to prioritize hard work, customer empathy, and resilience in the face of failures, emphasizing the long-term perspective in business.
Overall, Vasilis' insights underscored the importance of adaptability, humility, and continuous learning in building and sustaining a successful business in the evolving car rental industry.
This interview was conducted by Ammar Akhtar, the founder and CEO of Finalrentals.com