• Ep-8 Consumer Rights

  • Apr 25 2022
  • Length: 23 mins
  • Podcast

Ep-8 Consumer Rights

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  • Summary

  • The COVID-19 pandemic has effected a seismic shift in consumer behaviour and increased the participation of consumers in the marketplace. However, particularly in context of the e-commerce boom in the markets, there is heightened risk of scams and consumers being misled, in the absence of clarity about a vast array of rights available to them under the Consumer Protection Act. In the eighth episode of Law and You, Devaki asks Saurabh all about consumer rights; what does a defect in a product or a deficiency in service mean? Can you be charged more than the MRP of a product? How do you make a complaint and do you need to hire a lawyer? Tune into the conversation about your rights and more as a consumer at __.

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.