• Enhancing Restaurant Order Pickups with Apex Automated Lockers

  • Aug 12 2024
  • Length: 32 mins
  • Podcast

Enhancing Restaurant Order Pickups with Apex Automated Lockers

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  • Summary

  • In this episode of the Restaurant Technology Guys Podcast, the host interviews Ashley McNamara, VP of Marketing at Apex Order Pickup Solutions. They discuss the efficiency and security of Apex's automated locker systems designed for restaurant order pick-ups. Ashley explains how these lockers streamline the order retrieval process, improve data visibility, and enhance customer and staff experiences. Topics include the comparison with traditional shelves, the role of geo-fencing, and the impact of integrated digital ordering systems. They also touch upon the benefits for third-party delivery drivers and the flexibility of the locker system in various restaurant settings.

    00:00 Introduction and Guest Welcome
    00:10 Meet Ashley from Apex
    00:34 Apex Order Pickup Solutions Overview
    01:24 Challenges with Traditional Pickup Methods
    02:50 Automated Locker Solutions
    03:47 Sponsor Message
    04:12 Enhancing Customer Experience with Technology
    05:55 Food Quality and Safety
    08:36 Smart Solutions and Geofencing
    15:56 Handling Large Orders and Special Cases
    18:37 Third-Party Delivery Integration
    21:13 Implementation and Space Requirements
    25:53 Integration with Existing Systems
    30:24 Conclusion and Contact Information
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