• Enhancing Customer Experience Through Holistic Support Strategies

  • Jun 18 2024
  • Length: 27 mins
  • Podcast

Enhancing Customer Experience Through Holistic Support Strategies

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  • Summary

  • Want to enhance your customer service operations? Join us as Kay delves into the realm of customer experience with special guest Volker Hildebrand, a seasoned expert with extensive experience in CRM, B2B marketplaces, and roles at SAP and SugarCRM. Walker shares his holistic approach to customer support, emphasizing the importance of viewing service from the customer's perspective. Learn how to transform your support strategies to deliver exceptional customer experiences across all touchpoints. This episode is essential for anyone looking to elevate their service operations to new heights.
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