• Developing learning areas to improve and sustain performance, Part 3

  • Dec 19 2024
  • Length: 10 mins
  • Podcast

Developing learning areas to improve and sustain performance, Part 3

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  • Summary

  • On this final episode of a three-part series, Tomas finishes his discussion with two experts on high-reliability organizations who examine the crucial role of learning areas in the success of top performers. High-performing organizations take care of not only their patients but their staff and indeed enable staff to be at their best.

    Host: Tomas Villanueva, DO, MBA, FACPE, SFHM Senior Principal, Performance Improvement Consulting Vizient

    Guests: Suzanne Miller, MSN, RN Senior Consulting Director, Reliability and Management Systems Vizient

    Katerie Chapman, MHA Senior Principal, Safe and Reliable Healthcare Vizient

    Show Notes:

    [00:54] Need for change-ready units in the organization

    [01:32] Overcome the perception “this is one more thing”

    [03:17] Example: skeptical ICU nurse – “This is going to fail”

    [04:56] Taking a phased approach

    [05:37] Measuring success of learning areas: the benchmarks to use

    06:22] Excited staff members

    Links | Resources:

    To contact Modern Practice: modernpracticepodcast@vizientinc.com

    Vizient Safe and Reliable Healthcare site: Click here

    Suzanne’s email: suzanne.miller@vizientinc.com

    Katerie’s email: katerie.chapman@vizientinc.com

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