• Day 14: Bug reports directly in Linear

  • Oct 16 2024
  • Length: 7 mins
  • Podcast

Day 14: Bug reports directly in Linear

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  • Summary

  • Today, we’re moving away from feature requests from Day 3: Feature requests into Jira and diving into something just as critical—bug reports. They’re essential to making sure our product works the way it should.

    Unlike feature requests, bug reports are about things that are already in the product but not working as expected. The challenge? Getting bug reports that are actionable, clear, and solve the actual problem rather than the perceived one. Often, what a customer outlines as steps to reproduce the issue isn’t always what’s happening in reality.

    Oggam.ai understands your language, and your conversation but you understand the nuances, and this becomes even more important when tracking bug reports.

    This episode was brought to you by Oggam.ai. To get access to prompts and techniques discussed during this podcast, head over to 50 days of jobs to be done: CSM edition.
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