• Customer Service Part 2: Finding Different Gears

  • Oct 4 2023
  • Length: 19 mins
  • Podcast

Customer Service Part 2: Finding Different Gears

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  • Summary

  • In part 2 of our conversation about customer service, we get in to a little bit more of the nuts and bolts of how we handle customers, especially dealing with a variety of personalities and temperaments.  

    We also discuss the idea of the customer always being right. Is that really the case? And what do you do if or when the customer is wrong?
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.