• Customer Incivility: Customer and Employee Experience Covid Conundrum

  • Nov 3 2021
  • Length: 15 mins
  • Podcast

Customer Incivility: Customer and Employee Experience Covid Conundrum

Listen for free

View show details

  • Summary

  • WOW! You don’t want to miss this episode of Clued In: with Lou Carbone. Lou discusses a critical
    issue impacting businesses, the workforce and recovery from the Pandemic and the complexities of Employee Experience.

    Customer’s co-produce experiences that impact Employee Experience. Lou calls for action to
    urge Experience Management Professionals to evaluate the situation and begin to address
    critical issues.

    Please be sure to subscribe to Clued In with Lou Carbone. Lou brings an issue forward that is lurking in the background and perhaps overlooked that needs to be a priority... dealing with the effect on employees as a result of Customer Incivility.There are a wide range of customer incivilities that are impacting the workforce.

    Look for a live webinar Lou will be hosting on the subject.

    Show More Show Less
Show More Show Less

What listeners say about Customer Incivility: Customer and Employee Experience Covid Conundrum

Average Customer Ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.com.au reviews

Amazon Reviews
No Reviews are Available
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.