Join us for a captivating conversation with Clark Hanrattie, Partner at HEI Hotels & Resorts, as we explore how creative thinking, bold investments, and a deep understanding of hotel operations are reshaping the hospitality industry.

🔑 Key Highlights:

The Liberty Hotel Story: Transforming a Boston jail into a luxury hotel and setting the tone for innovative hospitality.

The Renaissance Times Square: Reinventing a legendary property into a modern marvel with unmatched views and brand-defining upgrades.

Inside the Deal-Making Process: Discover the bold moves and sharp negotiations that led to landmark acquisitions.

A Unicorn in the Industry: What makes certain professionals stand out in hospitality.

HEI’s Evolution: From private equity to a leading third-party operator, learn about the strategic shifts that defined HEI’s success.

Maximizing Iconic Locations: How to leverage Times Square's magic for year-round revenue, especially during events like New Year’s Eve.

Expanding Through Relationships: The company's growth from 38 hotels 12 years ago to 110 hotels today, achieving $2.6 billion in annual revenue.

Private Equity and Investment Expertise: In-depth understanding of private equity structures and real estate investment dynamics enables alignment with institutional investors.

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Santiago Leon, COO and Managing Partner of Spearhead Hospitality, is here to define what is a "Hospitality Underdog" and why Spearhead Hospitality prides itself on taking on projects no one else wants.

David Lund, the Hotel Financial Coach, talks about how he's helping some of the largest companies with their financial literacy. How can people improve in one of the most important parts of the industry and how is the financial field evolving within the industry?

🎲 Step inside the newly transformed Rio Las Vegas! I’m going behind the scenes with Patrick Miller, President & CEO of Rio Las Vegas, to explore the exciting upgrades and vibrant energy that are redefining this iconic property. =] 🔑

In this episode, we cover:

• Rio’s rich history as the original locals’ hangout and its unique all-suites concept.

• Dreamscape’s vision for reviving the property with redesigned rooms, upgraded casino floors, and exciting new amenities.

• A sneak peek into the National Finals Rodeo (NFR) festivities, including live music, pop-up bars, and Western lifestyle showcases.

• 💡 The philosophy behind making the Rio an accessible, fun destination for locals and visitors alike.

• 🎰 How Rio Las Vegas is modernizing its casino floor with the latest games and a guest-first approach. We found Chief Gaming Officer Kevin Sweet and he joins too!

• 🍴 The vision behind Rio’s revamped dining experiences, including approachable, high-quality options like the new food hall concept.

• 🎭🎤 From Penn & Teller celebrating 50 years to the whimsical "WOW" show and the Comedy Cellar, explore the diverse performances at Rio.

• 🏢✨250,000 square feet of versatile event space, hosting everything from poker tournaments to corporate events.

• 🔮 Hear insights on how Rio plans to innovate while maintaining its legacy.

• Chris Kuroda’s (Phish’s light show creator) mesmerizing year-long light installation that turns the building into a work of art.

• The addition of local-friendly loyalty programs offering faster rewards compared to the Strip.

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🎧 Tune in for a behind-the-scenes look at the vibrant updates and the future of the Rio!

Lloyd Mathiesen, chairman of the Chicken Ranch Rancheria of Me-Wuk Indians, joins to talk about the opening of he Chicken Ranch Casino Resort. Earlier this year, Chairman Mathiesen spearheaded the efforts in the Chicken Ranch Rancheria v. California lawsuit, which resulted in the Department of the Interior approving secretarial procedures for the Chicken Ranch Rancheria Me-Wuk Indians of California. This lawsuit has long standing implications and Chairman Lloyd will explain it.

On this special episode we’re honoring the memory of world class hotelier Harris Rosen, who passed away yesterday at age 85. He joined us a few times on No Vacancy, but my first interview with him was back in 2017 when we were audio only. It was episode #43 for those wanting to hear the entire show that does not include Mr. Rosen.

I chose this show because it focuses on his history, success and philanthropy. He may be the most renowned figure in the Orlando hospitality industry who has significantly shaped that market’s hotel landscape.

We discuss his incredible career, starting with his instrumental role in developing Walt Disney World's Contemporary Resort and Polynesian Village Resort. Discover how his innovative ideas and relentless focus on operational efficiency contributed to the success of these iconic properties.

He shares his experiences from working at Disney to becoming an independent hotelier in 1974. Learn about the challenges he faced, the strategies he employed, and the remarkable growth of Rosen Hotels on International Drive. Harris also reveals some of his unique contributions, such as the "chirping" telephones at the Polynesian Village Resort and the creation of Disney's central reservation office.

Rosen also shares heartwarming stories of kindness, the growth of his hotel portfolio, and his decision to focus solely on the Orlando area. He also discusses the development of the Shingle Creek Resort, his dream resort property, and future expansion plans.

Harris also opens up about his dedication to his associates, treating them like family and offering comprehensive healthcare, free college tuition, and more. Learn about his philanthropic efforts through the Rosen Foundation, which has transformed underserved communities by providing free preschool and college education.

Don't miss this captivating conversation filled with insights and anecdotes from one of the most influential figures in the hospitality industry. May this amazing man rest in peace.

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In 2012 sisters Stephanie and Lisa Karvellas embarked on building a private event business at their family's property. Since its inception, Cedar Lakes Estate has grown into the premier wedding and retreat venue on the East Coast, known for its exceptional hospitality and culinary program, as well as its spectacular, bucolic setting. Lisa joins us to talk about what it takes to run the award winning property.