• Buyer's Matrix - Sales Influence Podcast - SIP 545

  • Mar 6 2025
  • Length: 10 mins
  • Podcast

Buyer's Matrix - Sales Influence Podcast - SIP 545

  • Summary

  • Stakeholder Framework

    🎯 The MUTE acronym (Management, User, Technical, Economic buyers) provides a comprehensive framework for identifying and addressing key stakeholders in the sales process.

    🔍 Stakeholders are distinguished from buyer personas by their actual decision-making responsibility within the company, making them crucial targets for sales efforts.

    Buyer Concerns

    💼 Management buyers (executives and above) are essential for ultimate decision-making, while User buyers focus on practical application of the product or service.

    🔧 Technical buyers evaluate interoperability, upgradeability, expandability, and compatibility of products with existing systems, as well as long-term maintenance.

    💰 Economic buyers (purchasing department) prioritize price, breakeven points, return on investment, and return on assets when considering a purchase.

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