• Building a TRUSTED Software Agency with J Tower

  • Oct 28 2024
  • Length: 53 mins
  • Podcast

Building a TRUSTED Software Agency with J Tower

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  • Summary

  • How do you create and grow a successful software consultancy? Build trust. This episode explores how J Tower and his team grew their agency from zero to over 30 employees. We discuss billing, hiring, remote work, offshoring, sales, and most importantly, how to do all this while building trust.

    Chapters

    0:00 Introduction

    0:40 Trailhead Technology Partners inception story

    1:39 Are you your own boss?

    2:50 What is your schedule like?

    4:10 How do you decide what work to reject?

    13:45 Building a sales funnel

    16:40 Building client trust

    19:30 Handling initial sales

    20:50 Remote work model

    24:40 Offshoring and nearshoring

    29:30 Team structure

    31:10 Being a Principal engineer

    32:00 What does partner mean?

    33:40 Billing approaches

    37:30 Influence techniques

    39:10 Building client trust

    40:30 Billing for discovery

    45:37 Tradeoffs and motivation for owning an agency

    47:57 What's the right company size?

    50:52 Picking the right people
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