• Office Manager or Dental Consultant: What Does Your Practice Need?
    Oct 1 2024

    Episode Overview: In this episode of The Breath of Fresh Air Dental Podcast, hosts Amanda DeMoura and Sarah Hamlin explore a crucial question for dental practices: When should you consider hiring a dental office manager or a dental consultant? Whether you're a new practice owner or an established clinic looking to optimize operations, understanding the distinction between these roles can significantly impact your success.

    Key Topics Discussed:

    1. Understanding the Roles:
      • Definition and responsibilities of a dental office manager.
      • The role of a dental consultant and when their expertise is beneficial.
    2. Signs You Might Need a Dental Office Manager:
      • Indicators that your practice is ready for an office manager.
      • The impact of an office manager on daily operations and team dynamics.
    3. When to Hire a Dental Consultant:
      • How consultants can help identify growth opportunities and streamline processes.
    4. Making the Right Choice for Your Practice:
      • Factors to consider when deciding between an office manager and a consultant.
      • Tips for assessing your practice’s needs and goals.

    Connect with Us:

    • Amanda DeMoura:
      • Website: amandademoura.com
      • LinkedIn: www.linkedin.com/in/amanda-demoura-ba259723a

    • Sarah Hamlin:
      • LinkedIn: https://www.linkedin.com/in/sarahhamlinma/

    Join the Conversation: We’d love to hear your thoughts! Share your experiences with dental office management and consulting in the comments or on social media. https://www.facebook.com/profile.php?id=61555140393298

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    37 mins
  • Mid-Year Check-In: Trends & Insights in Dental Billing
    Aug 14 2024

    In this episode of Breath of Fresh Air, co-hosts Amanda and Sarah take a deep dive into the latest trends and observations in the dental billing space as we hit the mid-year mark. They explore what's changing in patient payments, the evolving landscape of dental claim appeals, the rising trend of remote dental billing positions, and much more.

    Key Topics Covered:

    1. Trends in Patient Payments:
      • Emerging payment methods and technologies.
      • Changes in patient payment behavior and expectations.
      • Strategies for improving patient payment collection.
    2. Dental Claim Appeals:
      • Common challenges and pitfalls in dental claim appeals.
      • Successful strategies and best practices for handling appeals.
      • Insights into insurance company responses and trends.
    3. Hiring for Remote Dental Billing Positions:
      • Key skills and qualifications for remote billing professionals.
      • Tips for finding and retaining top talent in a remote setting.

    Connect with Us:

    • Amanda’s LinkedIn: www.linkedin.com/in/amanda-demoura-ba259723a
    • Sarah’s LinkedIn: https://www.linkedin.com/in/sarahhamlinma/
    • Podcast Website: https://sites.libsyn.com/506053
    • Follow us on Instagram: Instagram.com/essentialdentalservice and Instagram.com/amandademouracoaching
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    49 mins
  • Top Tips for Successful Claim Submissions
    Jun 26 2024

    In this episode of the Breath of Fresh Air Dental Podcast, hosts Amanda DeMoura and Sarah Hamlin share their invaluable insights on "Top Tips for Successful Claim Submissions."

    Navigating the complexities of dental insurance claims can be daunting, but Amanda and Sarah break down the process into manageable steps to ensure smooth and successful submissions. Whether you're a seasoned dental professional or new to the field, this episode offers essential advice on avoiding common pitfalls, maximizing claim approvals, and streamlining your practice’s administrative tasks. Key takeaways and tips include:

    • Ensuring accurate and thorough documentation
    • Staying updated with insurance policies and guidelines
    • Utilizing efficient claim management software
    • Communicating effectively with insurance providers
    • Following up on delayed or denied claims

    This episode is packed with practical tips to enhance your claim submission process and improve your practice’s financial health. Tune in to discover how mastering claim submissions can lead to greater efficiency and profitability for your dental practice.

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    49 mins
  • Common Billing Mistakes to Keep You out of Trouble
    May 29 2024

    In this insightful episode of the Breath of Fresh Air Dental Podcast, we dive deep into a crucial but often overlooked aspect of running a successful dental practice: billing practices. Join us as we explore common billing mistakes and provide practical advice on how to avoid fraudulent billing practices. Staying compliant not only fosters trust but also ensures the longevity and prosperity of your dental practice.

    Resources Mentioned

    Dental Documentation with Confidence: https://www.practicebooster.com/product.asp?id=78

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    29 mins
  • How to Celebrate Your Team Without Losing Your Mind
    Apr 17 2024
    In this episode of the Breath of Fresh Air Dental Podcast, hosts Amanda DeMoura and Sarah Hamlin share their invaluable insights on "How to Celebrate Your Team Without Losing Your Mind”. Whether you're leading a dental practice or part of a bustling team, finding creative and meaningful ways to celebrate achievements and milestones can be overwhelming. Amanda and Sarah walk you through the essentials of event selection, budgeting, and organization to ensure every team member feels valued and recognized. Some key takeaways and tips include: - Utilizing a calendar of events - Delegating tasks to setting clear expectations - Incorporating staff input - Making sure you feel celebrated as a leader This episode is packed with practical tips to foster an appreciative and supportive workplace culture. Tune in to discover how simple acts of recognition can significantly boost team morale and create a positive work environment.
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    24 mins
  • How to Generate more Referrals for Specialty Practice
    Mar 26 2024

    In this episode of the Breath of Fresh Air Dental Podcast, we delve into all the different ways specialty offices can successfully generate referrals.

    We chat about what to do and what not to do, what kind of treats offices like to receive, the importance of good reporting and much more!

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    34 mins
  • The Future of Dental Billing: Teresa Duncan Looks into her Crystal Ball
    Feb 20 2024

    This is a very special, don’t miss episode! We’re kicking off our guest interviews with a bang! Our guest, Teresa Duncan, a renowned expert in the field, shares her insights and predictions on the evolving landscape of dental billing.

    Key Points Covered:
    Overview of current trends and challenges in dental billing
    Emerging technologies and innovations shaping the future of dental billing
    Predictions for how automation and AI will revolutionize billing processes
    Strategies for dental practices to optimize billing efficiency and revenue generation
    Teresa Duncan's expert analysis and recommendations for navigating the changing landscape of dental billing

    Join us as we peer into the crystal ball with Teresa Duncan to gain valuable insights into the future of dental billing and how practices can stay ahead of the curve in this dynamic industry.

     

    Where to find Teresa:

    Her website and fantastic insurance course mentioned: https://www.odysseymgmt.com/dental-insurance (code ESSENTIAL will take $75 off)

    Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com

    Chew on This Podcast: https://www.odysseymgmt.com/podcasts/chew-on-this-a-dental-podcast

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    1 hr
  • The Ins and Outs of Outsourcing
    Jan 23 2024
    In this episode of the Breath of Fresh Air Dental Podcast, we dive into the topic of outsourcing dental insurance billing. Join us as we explore the signs that indicate it might be the right time to outsource, and discover actionable steps dental offices can take to set themselves up for success in this process.

    Episode Highlights:
    1. Understanding the Signs: Is it Time to Outsource?
    - Exploring the challenges and complexities of dental insurance billing
    - Identifying key indicators that suggest outsourcing could be beneficial
    - Discussing the potential benefits of outsourcing, such as increased efficiency and reduced administrative burden

    2. Factors to Consider Before Outsourcing:
    - Evaluating the current workload and capacity of your dental office
    - Assessing the expertise and knowledge required for effective insurance billing
    - Weighing the cost-effectiveness of outsourcing versus in-house billing

    3. Choosing the Right Dental Billing Company:
    - Highlighting the qualities to look for in a reputable dental billing company
    - Discussing the importance of clear communication and transparency
    - Exploring the benefits of partnering with a company that specializes in dental insurance billing

    4. Setting Up for Success:
    - Preparing your dental office for a smooth transition to outsourced billing
    - Establishing clear expectations and goals with the billing company
    - Implementing effective systems and processes to support the billing workflow
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    42 mins