• Angela's tips to handling online reviews & customer complaints

  • May 22 2022
  • Length: 21 mins
  • Podcast

Angela's tips to handling online reviews & customer complaints

Listen for free

View show details

  • Summary

  • It's customer psychology that we will always want to know the experience others have had with a company before we use them ourselves. With so many trade business options available, customers want to ensure they are picking the BEST business possible. That's why when researching, every potential customer will look at your online reviews and ratings, wanting to understand: •How many GOOD reviews you have •How many BAD reviews you have •How you interact with customers online •And how you deal with any BAD reviews (did you argue in the comments, did you not even reply?)All these factors will determine whether a potential customer picks YOUR trade business or goes with someone else! That's why on this week's episode, Angela is sharing her pointers for dealing with these situations, and how to present the BEST version of your business online. Don't forget, if you have a funny tradie story, trade business question or anything in between email us at podcast@lifestyletradie.com.au If you want to kickstart your journey to business success and freedom, book in a one-on-one FREE strategy session with Andy at https://www.lifestyletradie.com.au/strategy-session/ now!
    Show More Show Less
Show More Show Less

What listeners say about Angela's tips to handling online reviews & customer complaints

Average Customer Ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.com.au reviews

Amazon Reviews
No Reviews are Available
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.