When change is in collaboration it never feels forced.

Vickie Oshima, VP of Marketing at Architecture & Design Firm AO, joins Katie Cash to unpack how she tackles marketing in a firm with 17 specialized studios. She talks about juggling different business needs, keeping marketing in line with the bigger picture, and building trust to make evolution happen. Vicky believes great marketing isn’t just about strategy but making sure everyone feels confident in the direction they’re headed.

Tune in for practical tips on building connections, understanding what people really need, and making sure your marketing matches your firm’s vision.

Topics discussed in this episode:

• marketing
• branding
• culture blending
• strategic planning
• relationship building
• value & impact
• marketing & communication
• marketing team
• pitching
• communication expert
• emotional connection

Connect with Vickie Oshima:

LinkedIn: https://www.linkedin.com/in/vickiemoshima/

Website: https://www.aoarchitects.com/

Connect with Katie:

https://smartegies.com/

In the fast-changing AEC industry, building strong relationships and using data-driven strategies are key to staying ahead of the competition.

In today’s episode of AEC Marketing for Principals, Katie welcomes Scott Steiding, Chief Growth Officer of Bennett & Pless, to chat about why soft skills, like being responsive and delivering great client service, are becoming more and more important in the AEC industry. Scott talks about how his firm keeps track of client response times and zeroes in on win rates and value conversion to boost business development and strengthen client connections.

Listen in to find out how starting with simple metrics and slowly building a data plan can help you make smarter decisions and set the stage for long-term growth.

Topics discussed in this episode:

• structural engineering
• branding
• client experience
• marketing
• data-driven strategy
• AEC industry
• soft skills
• always be selling
• technology integration
• AI
• Business growth
• CRM systems
• Repeat business
• Revenue maximization

Connect with Scott:

https://www.linkedin.com/in/scottsteiding/

Connect with Katie:

https://smartegies.com/

Imagine knowing how to leverage metrics to tell your firm’s story and win your next big project. It’s time to turn data into a powerful ally that drives your business growth!

Architecture, engineering, and construction firms can revolutionize their growth strategies by decoding data and creating clear roadmaps. Katie Cash is joined by her co-worker, Jenn Friedman, a self-described data nerd, who shares how embracing tools like Google Analytics can unlock actionable insights. From identifying high-performing website pages to aligning digital efforts with business goals, Jenn outlines simple, effective steps any firm can take. She highlights the importance of building a solid foundation, tracking meaningful metrics, and leveraging cutting-edge technologies like AI to stay competitive in today’s fast-paced digital world.

Success begins with preparation and the confidence to make data work for you, not against you. If this resonates, don’t miss Jenn’s presentation at SmartWIN25 on February 11th, where data-driven strategies will take center stage.

Topics discussed in this episode:

• SmartWIN25
• Talk Data to Me
• Google Analytics
• Business Metrics
• Data interpretation
• Digital presence
• Traffic sources

Connect with Katie and Jenn

https://smartegies.com/