• 7. Delighting Your Customers

  • Dec 9 2022
  • Length: 17 mins
  • Podcast

7. Delighting Your Customers

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  • Summary

  • To stand out from the crowd and keep your customers ‘more’ than happy takes a concerted effort. Why you need to engage with customers – the good and the bad and how to turn a complaint into a positive. What are your competitors up to and what can you learn?   

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.