• 418 — How do we measure management capability?

  • Oct 29 2024
  • Length: 33 mins
  • Podcast

418 — How do we measure management capability?

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  • Summary

  • Measuring management capability is intrinsically complex. Unlike sales training, where you have sales, or customer-service training, where you have CSAT scores, management doesn’t have a built-in metric we can use to quantify learning impact. So, what’s the solution? This week on The Mind Tools L&D Podcast, Ross Dickie is joined by Owen and Anna to discuss our new ‘Manager Skills Assessment’ — a scientific diagnostic that managers and their organizations can use to evaluate their capability. We discuss: what the Manager Skills Assessment (MSA) is, and how it works; how we designed the MSA based on scientific research; what managers and L&D teams can expect to get out of the MSA. To learn more about the Manager Skills Assessment, visit our website. In ‘What I Learned This Week’, Owen mentioned SpaceX’s ‘Mechazilla’. Ross D also referenced Donald Taylor and Egle Vinauskaite’s latest report, AI in L&D: Intention and Reality. For more from us, including access to our back catalogue of podcasts, visit mindtools.com/business. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.   Connect with our speakers    If you'd like to share your thoughts on this episode, connect with us on LinkedIn: Ross Dickie Owen Ferguson Anna Barnett
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