• 131 How Contact Centers Can Combat Remote Worker Disconnection & Build A Stronger Team

  • Aug 22 2024
  • Length: 25 mins
  • Podcast

131 How Contact Centers Can Combat Remote Worker Disconnection & Build A Stronger Team

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  • Summary

  • Are your remote agents feeling more disconnected than ever, despite being constantly "connected"? In today's digital world, it's easy to assume that being online means being connected. However, many remote workers struggle with a lack of genuine connection, leading to feelings of isolation and disengagement. This episode addresses the critical issue of disconnection among remote employees, especially in your contact center, and offers practical solutions to help them feel more connected to your organization. 1. Discover how to reinforce your company's mission and values to keep remote employees aligned with your organization's goals. 2. Learn strategies to foster peer-to-peer connections, even in a virtual environment. 3. Gain insights on maintaining employee engagement by linking their performance to personal responsibility and purpose.
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