• 13. Streamlining the Guest Experience in a Digital Age

  • Jun 3 2024
  • Length: 27 mins
  • Podcast

13. Streamlining the Guest Experience in a Digital Age

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  • Summary

  • In this episode, dive into the real-world journey of implementing contactless hospitality solutions! Explores how Proactive Iceland and Hotel Breiddalsvik partnered to transform guest experiences through digital check-in, self-service options and upselling tools. Learn from their triumphs and challenges, from figuring out guest communication to developing solutions for lockouts.


    In this episode, we'll be joined by:

    1. Alla Ósk Gudmundsdóttir, Co-Founder, Proactive Iceland

    2. Fridrik Arnason, Owner, Hotel Breiddalsvik


    Discover how contactless tech can transform your business while avoiding pitfalls.
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