Dr. Geoff Klaffka shares his journey in building his chiropractic and wellness practice, Vital Nutrition and Chiropractic. He discusses the importance of marketing and online presence in attracting and retaining customers. Dr. Klaffka emphasizes the significance of customer experience and addressing negative reviews to maintain a positive reputation. He also highlights the importance of time management and exercise in maintaining productivity and making sound business decisions. Dr. Klaffka shares his experience of buying and selling practices and the role of funding in business acquisitions. He expresses gratitude for the support and impact of marketing in the growth of his practice. Dr. Geoff Klaffka shares his experience of starting and growing his chiropractic practice, Vital Nutrition and Chiropractic. He discusses the importance of being seen and having a good product, as well as the process of opening a new practice. He emphasizes the need to know your numbers and make informed decisions based on growth projections. Dr. Klaffka also highlights the importance of customer experience, including sending welcome and thank you letters, and personalizing interactions with patients. He talks about the growth of his team and the importance of communication and affirmations. Finally, he discusses the importance of having an exit strategy and knowing where you want to end up in order to make the right decisions for your business.
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