Una guía para Gestión de Servicios ISO/IEC 20000-1:2018 [A Guide to ISO/IEC 20000-1 Service Management: 2018] cover art

Una guía para Gestión de Servicios ISO/IEC 20000-1:2018 [A Guide to ISO/IEC 20000-1 Service Management: 2018]

 Preview

Try Premium Plus free
1 credit a month to buy any audiobook in our entire collection.
Access to thousands of additional audiobooks and Originals from the Plus Catalogue.
Member-only deals & discounts.
Auto-renews at $16.45/mo after 30 days. Cancel anytime.

Una guía para Gestión de Servicios ISO/IEC 20000-1:2018 [A Guide to ISO/IEC 20000-1 Service Management: 2018]

By: Dolf van der Haven
Narrated by: Santiago Marino
Try Premium Plus free

$16.45 per month after 30 days. Cancel anytime.

Buy Now for $9.99

Buy Now for $9.99

Confirm Purchase
Pay using voucher balance (if applicable) then card ending in
Switch payment method
By confirming your purchase, you agree to Audible's Conditions Of Use and Privacy Notice and authorise Audible to charge your designated credit card or another available credit card on file.
Cancel

About this listen

El estándar revisado para la gestión de servicios, ISO/IEC 20000-1: 2018 es la tercera versión del estándar internacional para la gestión de servicios, en sustitución de la edición de 2011. Proporciona los requerimientos para la planificación, el diseño, la transición, la entrega y la mejora de un sistema de gestión de servicios, que es el conjunto coordinado de políticas, procesos, estructura organizacional y personal para administrar los servicios. Este audiolibro proporciona una visión general de esta norma revisada para la gestión del servicio.

Please note: This audiobook is in Spanish.

©2018 Dolf van der Haven (P)2019 Dolf van der Haven Management

What listeners say about Una guía para Gestión de Servicios ISO/IEC 20000-1:2018 [A Guide to ISO/IEC 20000-1 Service Management: 2018]

Average Customer Ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.com.au reviews

Amazon Reviews
No Reviews are Available
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.