The Customer's Eye: How to Build Loyalty, Generate Word-of-Mouth and Keep Customers Coming Back cover art

The Customer's Eye: How to Build Loyalty, Generate Word-of-Mouth and Keep Customers Coming Back

The Anatomy of the Perfect Customer Experience

Preview

Try Premium Plus free
1 credit a month to buy any audiobook in our entire collection.
Access to thousands of additional audiobooks and Originals from the Plus Catalogue.
Member-only deals & discounts.
Auto-renews at $16.45/mo after 30 days. Cancel anytime.

The Customer's Eye: How to Build Loyalty, Generate Word-of-Mouth and Keep Customers Coming Back

By: E. M. P. Kailie
Narrated by: Jim Rising
Try Premium Plus free

$16.45 per month after 30 days. Cancel anytime.

Buy Now for $16.99

Buy Now for $16.99

Confirm Purchase
Pay using voucher balance (if applicable) then card ending in
By confirming your purchase, you agree to Audible's Conditions Of Use and Privacy Notice and authorise Audible to charge your designated credit card or another available credit card on file.
Cancel

About this listen

The only secret you need to grow your business now: Elevate your customer experience. This audiobook can show you how!

Are you looking for a how-to guide on building loyalty, generating word-of-mouth, and keeping customers coming back? Then keep reading!

We’ve all heard the phrase "the customer is always right".

But do we truly understand what that means? The customer is the heart and lifeblood of every business, if they’re not happy, they won’t come back. If they don’t come back, they don’t spend money. This vicious cycle can end a business, so don’t get caught up in this vortex of doom.

Instead, focus on:

  • Increasing your value in the eye of customers
  • The do’s and don’ts of a positive customer experience
  • Building loyalty, generating word-of-mouth, and making customers happy so they come back
  • Crafting a perfect customer experience
  • And the steps you need to take next

It’s no secret; customers have more options than ever before: In a world where everything is at our fingertips, it’s more important than ever to make them a top priority.

So if your sales are lackluster, if you’re struggling to bring people back to your business, maybe you need to examine the customer experience you’re providing. With concepts, statistics, and real-world examples, this audiobook rises above all others like it - listen to the best, be the best, and grow your business from the ground up; starting with the customer.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2021 E. M. P. Kailie (P)2021 E. M. P. Kailie
Customer Service Management Small Business Business Thought-Provoking Happiness

What listeners say about The Customer's Eye: How to Build Loyalty, Generate Word-of-Mouth and Keep Customers Coming Back

Average Customer Ratings

Reviews - Please select the tabs below to change the source of reviews.

In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.