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System Error

Where Big Tech Went Wrong and How We Can Reboot

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System Error

By: Jeremy Weinstein, Rob Reich, Mehran Sahami
Narrated by: Kaleo Griffith
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About this listen

A forward-thinking manifesto from three Stanford professors, which reveals how big tech's obsession with optimisation and efficiency has sacrificed fundamental human values and outlines steps we can take to change course, renew our democracy and save ourselves.

In no more than the blink of an eye, a naïve optimism about technology's liberating potential has given way to a dystopian obsession with biased algorithms, surveillance capitalism and job-displacing robots. Yet too few of us see any alternative to accepting the onward march of technology. We have simply accepted a technological future designed for us by technologists, the venture capitalists who fund them and the politicians who give them free reign.

It doesn't need to be this way.

System Error exposes the root of our current predicament: how big tech's relentless focus on optimisation is driving a future that reinforces discrimination, erodes privacy, displaces workers and pollutes the information we get.

Armed with an understanding of how technologists think and exercise their power, three Stanford professors - a philosopher working at the intersection of tech and ethics, a political scientist who served under Obama and the director of the undergraduate computer science program at Stanford (also an early Google engineer) - reveal how we can hold that power to account.

As the dominance of big tech becomes an explosive societal conundrum, they share their provocative insights and concrete solutions to help everyone understand what is happening, what is at stake and what we can do to control technology instead of letting it control us.

©2021 Rob Reich, Mehran Sahami and Jeremy Weinstein (P)2021 HarperCollins Publishers
Business Ethics Machine Theory & Artificial Intelligence Business

Critic Reviews

"Read this if you want to understand how to shape our technological future and reinvigorate democracy along the way." (Reed Hastings, co-founder and CEO of Netflix)

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