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Spanish for Customer Service People
- A Course to Learn Key Words, Phrases and Vocabulary Fast and Easily for Those in Hospitality, Travel and Other Customer-Facing Roles
- Narrated by: Barbara Jimenez
- Length: 8 hrs
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Publisher's Summary
This guide provides targeted words and phrases for those working in customer service roles with Spanish clients. Core topics include: phone greetings, hotel reservations, medical check-ups, directions, suggesting solutions, warnings, examples of customer interactions in banks, restaurants and pharmacies, the travel check-in process, apologizing for a mistake at work, passengers on a flight, offering help, and a sales role in a shop.
In addition, details on Spanish pronunciation and grammar, as well as next steps for learning a language, are also included.