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Reinforcements

How to Get People to Help You

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Reinforcements

By: Heidi Grant
Narrated by: Randye Kaye
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About this listen

Humans have a natural instinct to help others.

Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone - social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable.

But here's the funny thing: even though we hate to ask for help, most people are wired to be helpful. And that's a good thing, because every day in the modern, uber-collaborative workplace, we all need to know when and how to call in the cavalry.

However, asking people for help isn't intuitive; in fact, a lot of our instincts are wrong. As a result, we do a poor job of calling in the reinforcements we need, leaving confused or even offended colleagues in our wake.

This pragmatic book explains how to get it right. With humor, insight, and engaging storytelling, Heidi Grant, PhD, describes how to elicit helpful behavior from your friends, family, and colleagues - in a way that leaves them feeling genuinely happy to lend a hand.

©2018 Heidi Grant (P)2020 Gildan Media Business Communication Communication & Social Skills Leadership Management Motivation & Self-Improvement Organisational Behaviour Business Career

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Making sense but not impressive

The ideas are generally valid and making sense. However, there’s nothing enlightening to me.
It feels more like a text book introducing general knowledge.
People who have had some knowledge in psychology might not find this book very informative.

Also the narration could have been more engaging. It “sounds” like a text book as well.

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