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  • Perfect Phrases for Dealing with Difficult People

  • Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
  • By: Susan Benjamin
  • Narrated by: Caroline Miller
  • Length: 4 hrs and 38 mins
  • 1.8 out of 5 stars (4 ratings)

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Perfect Phrases for Dealing with Difficult People

By: Susan Benjamin
Narrated by: Caroline Miller
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Publisher's Summary

Perfect phrases for the right situation, every time.

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
©2019 McGraw-Hill Education (P)2007 McGraw Hill-Ascent Audio
Business Communication Business Career Employment
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passive aggressive it not the solution

I thought this could be witty but instead it's just encouraging people be passive aggressive.

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.