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How to De-Escalate Conflicts Using Behavioral Science

By: Jennifer Hancock
Narrated by: Jennifer Hancock
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Publisher's Summary

This book will help you learn a science-based approach to conflict resolution and help you understand how compassion can help resolve workplace behavior issues. Being able to reinforce organizational core values by modeling respectful conflict resolution behavior in difficult situations is an added bonus.

©2018 Jennifer Hancock (P)2018 Jennifer Hancock

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