Crucial Conversations (Third Edition)
Tools for Talking When Stakes Are High
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Crucial Conversations (Third Edition)
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Narrated by:
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Emily Gregory
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Joseph Grenny
About this listen
The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
This new edition addresses issues that have arisen in recent years. You'll learn how to: respond when someone initiates a crucial conversation with you; identify and address the lag time between identifying a problem and discussing it; and communicate more effectively across digital mediums.
When stakes are high and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
©2022 VitalSmarts (P)2021 McGraw Hill-Ascent AudioWhat listeners say about Crucial Conversations (Third Edition)
Average Customer RatingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Zach Cottrell
- 18-12-2023
Practical and very useful
Liked the chapters, might even grab a physical copy to use as a reference book for future
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Overall5 out of 5 stars
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Performance3 out of 5 stars
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Story5 out of 5 stars
- Anonymous User
- 17-03-2024
Insightful and uplifting
A great approach to discussing difficult topics with others and for understanding other opinions. Emily's narration is average which takes away from the content somewhat.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Amazon Customer
- 19-09-2022
loved it
incredibly inspirational and challenging in so many areas of my life. thank you for this book
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1 person found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Anonymous User
- 27-02-2024
Bringing clarity and tools to help face critical conversarions
How it applies to many situations encountered during everyday life and assits in improving once view and performance during critical conversations
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- david p
- 23-01-2024
Helpful and practical
Worth rereading to pick up more and more lessons in how to feel more comfortable in difficult conversations.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Anonymous User
- 09-04-2024
Wish I’d read it years ago
I have been a HR practitioner and this book has opened my eyes to so much about human behaviour and why leaders find difficult conversations so challenging, but also how to prepare and navigate them. Wish I’d read it years ago.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story4 out of 5 stars
- Anonymous User
- 24-10-2024
practical wisdom and life skills
the content has made immediate sense to me. I have begun applying and relating it. This is the best book of its kind I have listened to.
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Overall2 out of 5 stars
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Performance1 out of 5 stars
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Story1 out of 5 stars
- Elmi
- 01-07-2024
Struggling with the content of this one
Not sure if it's the content or the way they talk, but I'm struggling to keep this going. Was hoping to get more out of this based on the reviews, but nope. Perhaps I'm not ready for it, but I didn't like the style this was written and narrated in. Not for me.
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