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Back Pocket Coach: 33 Effective Communication Strategies for Work & Life

By: Diane Brennan, Alexandra Ross
Narrated by: Ann Marie Lee
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Publisher's Summary

Have you ever been in a situation that was emotionally charged and the stakes were high? And it was difficult to find the right words? Back Pocket Coach™ provides 33 power-packed communication strategies to support you in creating satisfying conversations that result in good outcomes for you and others. These just-in-time strategies will help you move through conversations masterfully, whether you're engaging with one person or a team of people. This book also introduces Game Changing Conversations, the 8-step process that prepares you for any difficult or high stakes conversation.

©2017 Diane Brennan and Alexandra Ross (P)2017 Diane Brennan and Alexandra Ross
Career Success Business Communication Communication & Social Skills Employment Career Business
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