• Episode #250: AVOID MULTITASKING DISRESPECT

  • Aug 1 2024
  • Length: 10 mins
  • Podcast

Episode #250: AVOID MULTITASKING DISRESPECT

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  • Summary

  • Respecting customers hinges on putting their time in the middle of the spotlight.

    Vendor multitasking has become a “sticky” topic for many customers. Why? Because vendors blatantly performing multiple tasks during customer-engagement is on the rise. Customers don’t want to have their time wasted while vendors talk, type, walk, eat, and delegate during a
    phone call, or face-to-face meeting. Vendors may think it looks, and feels important, but the joke is on the vendor. If you want to avoid the dreaded Silent Business Killers (SBKs), then start treating customer-engagement with proper respect.

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.