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Affrontare conversazioni difficili

By: Peter English
Narrated by: Riccardo Mei
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Publisher's Summary

In questo audiolibro (adattamento dell'edizione cartacea) trovi i consigli e le tecniche per affrontare conversazioni difficili, per imparare a preparare e condurre conversazioni difficili, come:

  • dire di "no",
  • chiedere a qualcuno di cambiare comportamento,
  • dare a qualcuno cattive notizie, gestire emozioni forti,
  • fare critiche costruttive,
  • reagire in modo professionale quando si ricevono delle critiche.

Troverai esempi di come applicare queste tecniche sul posto di lavoro e nelle situazioni sociali.
©2018 Giunti Psychometrics Srl (P)2021 Giunti Psychometrics Srl
Business Communication Communication & Social Skills
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