Try free for 30 days
-
Act Like a Business, Think Like a Customer
- Managing You Business Using Loyalty, Relationships, and Engagement
- Narrated by: Dr. Elijah G. Clark
- Length: 4 hrs and 5 mins
Failed to add items
Add to basket failed.
Add to Wish List failed.
Remove from Wish List failed.
Follow podcast failed
Unfollow podcast failed
Act Like a Business, Think Like a Customer
Buy Now for $16.99
No valid payment method on file.
We are sorry. We are not allowed to sell this product with the selected payment method
Publisher's Summary
As humans, we are greatly influenced by our relationships. We each enjoy being members of loyalty programs and networking groups that align with our goals. We have selected and continue to go to the same supermarkets, gas stations, banks, and purchase from only select companies. This happens because of an unspoken relationship that exists with these businesses and brands. They make us happy, we trust them, and their consistency is calming in a chaotic world with too many choices.
If you're a professional - whether you're an entrepreneur or an executive - you need proven, high-level strategies to really make your business grow and it starts with understanding the needs of your customers. To gain and sustain a relationship with a customer, you've got to think like a customer.