TERMS AND CONDITIONS FOR GIFT AUDIOBOOKS, GIFT MEMBERSHIPS, CLAIM CODES, PROMOTIONAL GIFT MEMBERSHIPS AND VOUCHERS

Last Updated: 31 October 2024

Gift Audiobooks, Gift Memberships, Claim Codes, Promotional Gift Memberships and Vouchers (collectively “Gift Items”) are subject to the following Terms and Conditions. By purchasing or redeeming any Gift Item, you agree to be bound by these Terms and Conditions in addition to the Audible Australia Service Conditions of Use which govern your use of the digital spoken word audio entertainment service operated by Audible Australia Pty Ltd (the “Service”).

Audible Gift Audiobooks

1. Term and Uses. Audiobooks purchased as gifts ("Gift Audiobooks") will be presented to the recipient in the form of a claim code redeemable for the Gift Audiobook. Gift Audiobooks must be redeemed at Audible.com.au (the "Site") and may be used only for the audiobook given. Claim codes for Gift Audiobooks do not expire and are not subject to any dormancy fee or other fees for non-use. Promotional credits, including credits issued in connection with any trial memberships, may not be used to purchase Gift Audiobooks. Gift Audiobooks may not be redeemed by the same Audible account from which they were purchased. If the recipient has the Gift Audiobook in his or her Library or the Gift Audiobook is not available in the recipient's country at the time the recipient redeems the claim code for a Gift Audiobook, the purchaser will receive a refund in the amount of the purchase price of the Gift Audiobook. Recipients must have or open an Audible account to redeem a claim code for a Gift Audiobook. Audible may, in its discretion, advise the purchaser when the claim code for a Gift Audiobook has been redeemed by the recipient in the purchaser's "Account Details" section on the Site.

2. Limitations.

  • Claim codes for Gift Audiobooks may not be redeemed at audible.com, audible.co.uk, audible.de, audible.fr or any other website operated by Audible, Inc., its affiliates, or any other person or entity, except as indicated by these Terms and Conditions.
  • Claim codes for Gift Audiobooks cannot be exchanged for other Gift Audiobooks or Gift Memberships.
  • Claim codes for Gift Audiobooks cannot be resold, transferred for value, redeemed for cash or applied to any other Audible account, except where required by law.

Audible Gift Memberships

Audible offers gift memberships for its Audible plans ("Gift Memberships") that are presented to the recipient in the form of a claim code redeemable on Audible.com.au. In order to begin a Gift Membership, recipients must have or create an Amazon.com.au account and accept the Audible Australia Service Conditions of Use. Claim codes for Gift Memberships do not expire and are not subject to any dormancy or other fees for non-use. Audible may advise the purchaser when the Gift Membership has been redeemed by the recipient. Claim codes for Gift Memberships cannot be resold, transferred for value, redeemed for cash or applied towards any other Audible account, except where required by law. Gift Memberships may not be transferred.

Once a Gift Membership is redeemed, credits issued in connection with that Gift Membership expire twelve (12) months after the date they were issued. If the recipient of a Gift Membership has an active membership plan, their membership will not be extended when their Gift Membership is redeemed. Instead, upon redemption of the Gift Membership code, they will receive credits upfront in an amount equal to the number of months of the applicable Gift Membership and these credits will not be subject to rollover limits.

Audible Promotional Claim Codes

1. Term and Uses. Promotional claim codes ("Claim Codes") are for promotional use only and are void where prohibited by law. Claim Codes must be redeemed at Audible.com.au and are only redeemable for audiobooks or audiobook credits. Claim Codes expire as indicated on the terms transmitted with the Claim Code. If redeemed for an audiobook credit, the credit may expire after a certain period of time, as indicated on the terms transmitted with the Claim Code. Claim Codes may be subject to additional terms and conditions presented with the Claim Code. Claim Codes recipients must have or open an Audible account to redeem Claim Codes. To view the status of a Claim Code, Claim Code holders should visit the “Account Details” section of their Audible account on the Site.

2. Limitations.

  • Claim Codes may not be redeemed at audible.com, audible.co.uk, audible.de, audible.fr or any other website operated by Audible, Inc., its affiliates, or any other person or entity, except as indicated by these Terms and Conditions.
  • Claim Codes cannot be used to purchase other Claim Codes, Gift Audiobooks or Gift Memberships.
  • Claim Codes cannot be resold, transferred for value, redeemed for cash or applied to any other Audible account, except where required by law. Unused Claim Codes in an Audible account may not be transferred.

Audible Promotional Gift Memberships

1. Term and Uses. Audible offers promotional gift memberships for its Audible plans ("Promotional Gift Memberships") that are presented to the recipient in the form of a claim code redeemable on Audible.com.au. In order to begin a Promotional Gift Membership, recipients must have or create an Amazon.com.au account and accept the Audible Australia Service Conditions of Use. Claim codes for Promotional Gift Memberships expire as indicated on the terms transmitted with the Promotional Gift Membership. Audible may, in its discretion, advise the purchaser when the Promotional Gift Membership has been redeemed by the recipient. Claim codes for Promotional Gift Memberships cannot be resold, transferred for value, redeemed for cash or applied towards any other Audible account, except where required by law. To view the status of a Promotional Gift Membership, Promotional Gift Membership holders should visit the “Account Details” section of their Audible account on the Site.  

Once a Promotional Gift Membership is redeemed, credits issued in connection with that Promotional Gift Membership expire twelve (12) months after the date they were issued. If the recipient of a Promotional Gift Membership has an active membership plan, their membership will not be extended when their Promotional Gift Membership is redeemed. Instead, upon redemption of the Promotional Gift Membership code, they will receive credits upfront in an amount equal to the number of months of the applicable Promotional Gift Membership and these credits will expire after twelve (12) months and are not subject to rollover limits.

2. Limitations.

  • Promotional Gift Memberships may not be redeemed at audible.com, audible.co.uk, audible.de, or audible.fr or any other website operated by Audible, Inc., its affiliates, or any other person or entity, except as indicated by these Terms and Conditions.
  • Promotional Gift Memberships cannot be used to purchase other Claim Codes, Gift Audiobooks or other Gift Memberships.
  • Promotional Gift Memberships cannot be resold, transferred for value, redeemed for cash or applied to any other Audible account, except where required by law. Unused Promotional Gift Memberships in an Audible account may not be transferred.

Vouchers

1. Terms and Uses. From time to time, Audible may, give rewards in the form of vouchers to existing Audible account holders ("Vouchers"). Vouchers may only be redeemed at Audible.com.au and are redeemable for Audible content only. Audible will deposit a Voucher directly into the account holder's account and will send the recipient an email stating that the Voucher is available. When the recipient makes a purchase on the Site without using membership or other credits, Vouchers will be the first dollar amount used towards the purchase amount. The full amount of any purchase, will be deducted from the Voucher amount, up to the total funds available. If a purchase made with a Voucher exceeds the amount of the Voucher, the balance will be automatically charged to the credit card Audible has on file for the account holder. Vouchers expire as indicated on the terms transmitted in the notification e-mail or otherwise as indicated in these Terms and Conditions. 

2. Limitations. 

  • Vouchers may not be redeemed for the purchase of Audible content at audible.com, audible.de, audible.fr or any other website operated by Audible, Inc., its affiliates, or any other person or entity, except as indicated by these Terms and Conditions.
  • Vouchers cannot be used to purchase Gift Audiobooks, Gift Memberships, or Claim Codes.
  • Vouchers cannot be resold, transferred for value, redeemed for cash or applied to any other account, except where required by law. Unused Voucher balances in an Audible account may not be transferred.

General Terms

1. Risk of Loss. The risk of loss and title for Gift Items pass to the purchaser upon Audible's electronic transmission of the Gift Item to the purchaser or designated recipient, or delivery to the carrier, whichever is applicable. Audible is not responsible if an Audible Gift Item is lost, stolen, destroyed or used without your permission. 

2. Additional Terms. Audible Gift Items and their use on the Site are subject to the Audible Australia Service Conditions of Use. Please review our Privacy Notice and Cookies Notice to understand how we collect and process your personal information through the Site. Audible Gift Items or any related claim codes are issued by Audible Australia Pty Ltd. 

3. Dispute Resolution. Any dispute or claim arising from or relating to these Terms and Conditions or your use of the Site, Audible services, or Gift Items is subject to the applicable law, disclaimer and liability in the Amazon.com.au Conditions of Use. 

4. Fraud; Abuse. Audible may suspend or close customer accounts, revoke or terminate Gift Items, or limit or suspend the ability of customers to purchase or redeem Gift Items if we reasonably suspect that a Gift Item is obtained, used, or applied to an Audible.com.au account or an Audible.com.au purchase fraudulently, unlawfully, or otherwise in violation of these Terms and Conditions. 

5. Resale. Resale of a Gift Item or use for unauthorised advertising, marketing, sweepstakes or other promotional purposes is strictly prohibited. 

6. Amendments to these Terms and Conditions. We reserve the right to change these Terms and Conditions from time to time in our discretion where it is reasonably necessary to protect the legitimate interests of our business and provided that the change is not materially detrimental to you. If we determine, acting reasonably, that a change to these Terms and Conditions will be materially adverse, we will provide advance notice to you by email or another method. Changes to these Terms and Conditions will be notified by updating the Terms and Conditions as set out on this webpage. All Terms and Conditions are applicable to the extent permitted by law. If any of these Terms and Conditions are deemed invalid, void, or for any reason unenforceable, that unenforceable term will be deemed severable and will not affect the validity and enforceability of any remaining Terms and Conditions.

 

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