Try free for 30 days
-
Ask & Deliver
- Discover the Heart of Your Business by Listening to the Voice of Your Customers
- Narrated by: Allyson Grant
- Length: 5 hrs and 10 mins
Failed to add items
Add to basket failed.
Add to Wish List failed.
Remove from Wish List failed.
Follow podcast failed
Unfollow podcast failed
Buy Now for $22.99
No valid payment method on file.
We are sorry. We are not allowed to sell this product with the selected payment method
Listeners also picked
-
From Tension to Transformation
- A Leader's Guide to Generative Change
- By: Janet M. Harvey
- Narrated by: Zak Griffin
- Length: 6 hrs and 30 mins
- Unabridged
-
Overall
-
Performance
-
Story
The modern working world doesn't leave much time for reflection. Leaders in particular are encouraged to speed ahead, make quick decisions, and seek swift solutions to any problem that may arise. However, the full-speed-ahead approach can backfire. By taking time to pause and reflect, it's possible to notice new pathways and develop innovative solutions that allow for impactful results. Executive coach Janet M. Harvey has worked with leaders and teams around the world to explore the common tensions that arise in the workplace.
-
Be the Best Part of Their Day
- Supercharging Communication with Values-Driven Leadership
- By: David L. Schreiner
- Narrated by: John Malone
- Length: 4 hrs and 40 mins
- Unabridged
-
Overall
-
Performance
-
Story
What's the secret sauce to Supercharged Communications? Can it be quantified? Can it be taught? More than that, as a leader, who are you? What are the values you project—not just in the workplace but 24/7? David Schreiner, Ph.D., spent years researching and speaking to executives and people in large organizations across the country to try to discover just that.
-
Failing Fast?
- The Ten Secrets to Succeed Faster
- By: Luv Tulsidas
- Narrated by: Shane Steward
- Length: 8 hrs and 28 mins
- Unabridged
-
Overall
-
Performance
-
Story
Imagine yourself standing at the finish line of your grandiose dream, after years of hard work and countless failures. That's how the journey to super success looks like for most people who believe in the fail fast, fail often principle. Now, let's envision an alternate reality where you stumbled upon a treasure trove of secrets that helped change the course of your life and allowed you to achieve your big dreams faster, without mindless hard work and painful failures. That's what the journey to super success looks like for people who follow the ten secrets to succeed faster.
-
Code of Conduct
- Tales of the Roller Coaster of Life
- By: Scott Freidheim
- Narrated by: Chris Abell
- Length: 3 hrs and 59 mins
- Unabridged
-
Overall
-
Performance
-
Story
Discover the transformative power of Code of Conduct, Scott Freidheim’s captivating book recounting his front-row view of history-making events. From sprinting out of the World Financial Center on 9/11 to dining with royalty at Buckingham Palace, Scott shares first-hand experiences navigating business amid the Arab Spring, engaging icons like Michael Jackson, and even averting tragedy. This insightful recollection takes listeners on a wild ride through many unforgettable moments in our collective history.
-
Telehealth Success
- How to Thrive in the New Age of Remote Care
- By: Aditi U. Joshi MD MSC, Brandon M. Welch MS PhD
- Narrated by: Jessica Wong, Mack Gordon
- Length: 7 hrs and 21 mins
- Unabridged
-
Overall
-
Performance
-
Story
In what is becoming the essential guide to telehealth, Drs. Brandon M. Welch and Aditi U. Joshi leverage captivating stories and groundbreaking research to unravel the complexities of telemedicine.
-
Your Money Narrative
- Understanding Your Story to Build a Stronger Financial Future
- By: Amy R. Cook
- Narrated by: Danielle Gensler, Amy Cook, and David Meerman Scott
- Length: 4 hrs and 18 mins
- Unabridged
-
Overall
-
Performance
-
Story
Storytelling is a part of each one of us. We tell ourselves stories every day, based on our past encounters, and we mold them over time so they stay relevant with our growth. Our financial stories are no different than the plotlines in our personal lives, however; they can have a profound effect on how we manage our future. Children of the Great Depression lived through a time of scarcity, which shaped how they viewed their money as adults and how they ultimately passed down their money narratives to their children.
-
From Tension to Transformation
- A Leader's Guide to Generative Change
- By: Janet M. Harvey
- Narrated by: Zak Griffin
- Length: 6 hrs and 30 mins
- Unabridged
-
Overall
-
Performance
-
Story
The modern working world doesn't leave much time for reflection. Leaders in particular are encouraged to speed ahead, make quick decisions, and seek swift solutions to any problem that may arise. However, the full-speed-ahead approach can backfire. By taking time to pause and reflect, it's possible to notice new pathways and develop innovative solutions that allow for impactful results. Executive coach Janet M. Harvey has worked with leaders and teams around the world to explore the common tensions that arise in the workplace.
-
Be the Best Part of Their Day
- Supercharging Communication with Values-Driven Leadership
- By: David L. Schreiner
- Narrated by: John Malone
- Length: 4 hrs and 40 mins
- Unabridged
-
Overall
-
Performance
-
Story
What's the secret sauce to Supercharged Communications? Can it be quantified? Can it be taught? More than that, as a leader, who are you? What are the values you project—not just in the workplace but 24/7? David Schreiner, Ph.D., spent years researching and speaking to executives and people in large organizations across the country to try to discover just that.
-
Failing Fast?
- The Ten Secrets to Succeed Faster
- By: Luv Tulsidas
- Narrated by: Shane Steward
- Length: 8 hrs and 28 mins
- Unabridged
-
Overall
-
Performance
-
Story
Imagine yourself standing at the finish line of your grandiose dream, after years of hard work and countless failures. That's how the journey to super success looks like for most people who believe in the fail fast, fail often principle. Now, let's envision an alternate reality where you stumbled upon a treasure trove of secrets that helped change the course of your life and allowed you to achieve your big dreams faster, without mindless hard work and painful failures. That's what the journey to super success looks like for people who follow the ten secrets to succeed faster.
-
Code of Conduct
- Tales of the Roller Coaster of Life
- By: Scott Freidheim
- Narrated by: Chris Abell
- Length: 3 hrs and 59 mins
- Unabridged
-
Overall
-
Performance
-
Story
Discover the transformative power of Code of Conduct, Scott Freidheim’s captivating book recounting his front-row view of history-making events. From sprinting out of the World Financial Center on 9/11 to dining with royalty at Buckingham Palace, Scott shares first-hand experiences navigating business amid the Arab Spring, engaging icons like Michael Jackson, and even averting tragedy. This insightful recollection takes listeners on a wild ride through many unforgettable moments in our collective history.
-
Telehealth Success
- How to Thrive in the New Age of Remote Care
- By: Aditi U. Joshi MD MSC, Brandon M. Welch MS PhD
- Narrated by: Jessica Wong, Mack Gordon
- Length: 7 hrs and 21 mins
- Unabridged
-
Overall
-
Performance
-
Story
In what is becoming the essential guide to telehealth, Drs. Brandon M. Welch and Aditi U. Joshi leverage captivating stories and groundbreaking research to unravel the complexities of telemedicine.
-
Your Money Narrative
- Understanding Your Story to Build a Stronger Financial Future
- By: Amy R. Cook
- Narrated by: Danielle Gensler, Amy Cook, and David Meerman Scott
- Length: 4 hrs and 18 mins
- Unabridged
-
Overall
-
Performance
-
Story
Storytelling is a part of each one of us. We tell ourselves stories every day, based on our past encounters, and we mold them over time so they stay relevant with our growth. Our financial stories are no different than the plotlines in our personal lives, however; they can have a profound effect on how we manage our future. Children of the Great Depression lived through a time of scarcity, which shaped how they viewed their money as adults and how they ultimately passed down their money narratives to their children.
-
All Physicians Lead
- Redefining Physician Leadership for Better Patient Outcomes
- By: Leon E. Moores
- Narrated by: Brian Roberts
- Length: 5 hrs and 2 mins
- Unabridged
-
Overall
-
Performance
-
Story
Physicians lead. It's an integral part of what they do. They lead patients, they lead healthcare teams, they lead colleagues, departments, and organizations. But most doctors receive very little training in leadership. Leon E. Moores, MD, DSc, FACS is a neurosurgeon and seasoned healthcare leader who literally wrote the book on physician leadership for the U.S. Army. A West Point graduate, Moores became an officer and a surgeon in the Army and recognized how the lack of formal leadership training for doctors impacts physician effectiveness, team performance, and patient outcomes.
-
Relationship Equity
- Your Cornerstone Investment to Great Gains in Business and Life
- By: Richard Walker
- Narrated by: Ian Russell
- Length: 4 hrs and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
As the CEO of a prominent IT consulting firm, York Solutions, Richard Walker has applied the principle of Relationship Equity to achieve tremendous business success as he builds the tech talent pool and helps professionals develop their careers. Walker describes Relationship Equity as the good faith you can build by investing in relationships faithfully and steadily, with no expectation of reaping a return. In his new book, Walker takes his listeners on a journey of discovery, examining a principle with the power to revolutionize both business and personal lives.
-
Knowledge Mindfulness
- The Interconnections That Help Leaders Transform Their Business and Life
- By: Laila Marouf Ph.D.
- Narrated by: Chelsey Moore
- Length: 5 hrs and 55 mins
- Unabridged
-
Overall
-
Performance
-
Story
In a rapidly evolving world and business landscape, harnessing the true potential of knowledge is the key to holistic success. In Knowledge Mindfulness, acclaimed author and leader Prof. Laila Marouf fuses insights from business, psychology, neuroscience, and social sciences to create a transformative framework for leaders to elevate their knowledge processes and cultivate resilient, innovative organizations.
-
Lean Startup, to Lean Company, to Rich Exit
- How to Apply Kenan System's $1000 In, $1.5 Billion Out Principles to Today's Startups
- By: Kenan E. Sahin
- Narrated by: Chris Garnier
- Length: 6 hrs and 36 mins
- Unabridged
-
Overall
-
Performance
-
Story
In 1982, MIT professor Kenan Sahin took $1,000 from his savings and used it to undertake the most extraordinary entrepreneurial journey, culminating with a $1.54 billion rich exit just 17 years later. This is the story of Kenan's turning his academic theories into axiomatic principles for building a Lean Startup into a Lean Company followed by a Rich Exit.
-
Time Is Now
- A Journey into Demystifying AI
- By: Raj Verma
- Narrated by: Chris Tester
- Length: 4 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
How can leaders adapt to the rapid change of technology's impact on business? How can AI be leveraged for more intelligent decision making? Can our choices be simultaneously good for business and the world? This book provides leaders with the first steps to answer these important questions. For over thirty years, technology has become more interwoven with both our professional and personal lives. In the future, the integration of tech, business, and life will become even more seamless.
-
Live for a Living
- By: Paula Caligiuri, Andy Palmer
- Narrated by: Paula Caligiuri, Andy Palmer
- Length: 8 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
Take ownership of your career path. This is your unique journey. The upheaval marking the early 2020s has created the “great opportunity”—an unprecedented chance to prioritize your life and decide what you really want from your career. You can now create a strong personal brand and pursue career activities that are authentic to your goals, not your employer’s. It is within your reach to have autonomy and control over your career, have greater clarity of your priorities, and align your career around the life you want to live.
-
The Screentime Solution
- A Judgment-Free Guide to Becoming a Tech-Intentional Family
- By: Emily Cherkin
- Narrated by: Emily Cherkin
- Length: 6 hrs and 8 mins
- Unabridged
-
Overall
-
Performance
-
Story
In The Screentime Solution, Emily teaches parents to become “tech-intentional”: using screen-based technologies to enhance, nurture, and align with family values while avoiding, delaying, or limiting screentime that interferes with healthy mental, physical, cognitive, and emotional development.
-
Sacred Psychiatry
- By: Judy Suzanne Reis Tsafrir MD
- Narrated by: Emily Sutton-Smith
- Length: 6 hrs and 56 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Sacred Psychiatry, you will be introduced to a diverse range of holistic approaches to healing. This book offers invaluable guidance on how to develop a personal spiritual practice and highlights the profound significance of fulfilling the soul’s purpose. It illustrates the usefulness of astrology, emphasizes how toxic relationships undermine healing, and showcases the remarkable healing power of food as medicine.
-
24 Unbreakable Laws of Success
- Unlocking the Secrets to Living Your Dreams
- By: Dr. Josh McWealth Unamba PsyD MBA
- Narrated by: Andrew Baldwin
- Length: 7 hrs and 39 mins
- Unabridged
-
Overall
-
Performance
-
Story
Dr. Josh McWealth Unamba, a renowned psychologist and entrepreneur, is the visionary behind 24 Unbreakable Laws of Success. His work is a confluence of insights drawn from a diverse array of luminaries spanning history and disciplines from the inventive genius of Leonardo da Vinci to the transformative leadership of Nelson Mandela, and from the entrepreneurial spirit of Richard Branson to the scientific brilliance of Marie Curie.
-
Born to Create
- How Creativity Sparks Connection, Innovation, and Belonging in our New World of Work
- By: Anne Jacoby
- Narrated by: Anne Jacoby
- Length: 8 hrs and 26 mins
- Unabridged
-
Overall
-
Performance
-
Story
The employee experience has dramatically changed, catalyzed by emerging technology, remote-first and hybrid work structures, and rapidly changing business environments. Well-being at work has become an essential strategic priority, while the pressure and demands on teams to deliver results have never been greater. Leaders crave guidance to ignite more connection, innovation, and belonging at work to attract, develop, and retain top talent and discover deeper purpose at work. Creativity is the essential ingredient in today’s workplace to be more effective, joyful, and authentic.
-
Now Here
- A Journey from Toxic Boss to Conscious Connector
- By: Dominique Farnan
- Narrated by: Dominique Farnan
- Length: 3 hrs and 26 mins
- Unabridged
-
Overall
-
Performance
-
Story
The year 2020 wasn’t the year that Dom Farnan wanted, but it was the year that she needed. In Now Here, she describes the transformational and healing journey that drastically changed how she viewed and showed up in the world. It contains a collection of lessons and fundamental truths about life, work, love, relationships, and spirituality that can apply to anyone stuck in a rut and in need of a change.
-
-
A great journey. Loved it.
- By Anonymous User on 14-10-2023
-
Unstoppable Brain
- The New Neuroscience That Frees Us from Failure, Eases Our Stress, and Creates Lasting Change
- By: Kyra Bobinet
- Narrated by: Kyra Bobinet MD MPH
- Length: 6 hrs and 40 mins
- Unabridged
-
Overall
-
Performance
-
Story
We all want the power and motivation to create change in our lives. But how to get that in a stumbling dance of one step forward and two steps back? Negative emotions run rampant in many people's lives today; a reality that feels like a shrink wrap of suffering. Popular fallback solutions of performance-based goals and tools focus on extrinsic rewards like fame, wealth, or winning. But overuse of those rewards doesn't work for the long term and in fact weakens our confidence and motivation over time, leaving us vulnerable to failure and shame.
Publisher's Summary
Mary Ann O'Brien, Founder and CEO of award-winning marketing firm OBI, and the brains behind the revolutionary O'Brien Voice of Customer (O.VoC) survey, has been called The Mother of Modern Marketing. Now she's sharing her unique, highly-successful approach to helping clients attract and retain customers in Ask and Deliver: Discover the Heart of Your Business by Listening to the Voice of Your Customers. In the book, O'Brien demonstrates how directly asking the people who buy from you what they want from your business, listening to what they say, and then designing your customer experience accordingly has the power to transform your brand and spark exponential growth.
The book follows the evolution of both OBI and the O.VoC through several iterations, beginning when O'Brien first developed the survey for Gateway Computers, in hopes of pinpointing where the once-beloved company had gone wrong with its customers. O'Brien quickly learned that the insights gleaned from the survey data—customer data—were like gold, providing a roadmap to bring Gateway back from the brink by putting the customer at the center of everything they did. It explains how O'Brien refined and added to the survey as she worked with clients across different sectors, growing her business while helping them achieve their dreams. And finally, it explores what happened when O'Brien subjected her own company to her methodology, and the unexpected changes that followed. It's a fascinating education in a new and exciting marketing methodology, as well as an exploration of how one woman guided her business through the Great Recession and the Covid crisis in order to change the way marketing is done.